Transparent Pricing.
No Surprises.

IT GOAT's #1 pillar. SLA-backed multichannel support (email, phone, chat, portal) and employee onboarding automation.

24/7 proactive endpoint health monitoring, automated OS and 3rd party software patching, and remote helpdesk access.

All Tier 1 features, plus managed EDR for ransomware tracking, real-time vulnerability dashboards, and a secure team password vault.

All Tier 2 features, plus 24/7 AI driven threat analysis, automated network isolation for compromised devices, and dedicated analyst review.

We provide your internal IT department with our enterprise-grade toolkit (RMM, EDR, Automated Patching) and act as Tier 3 escalation support.

Anti-spam, anti-phishing gateway, email filtering, and encryption using Proofpoint or Microsoft Defender.

Hardware/software inventory management, license tracking, and lifecycle reporting for full visibility.

Automated, immutable backups of critical servers and workstations with rapid virtual spin-up capabilities.

Active monitoring of cloud tenants for impossible travel, unauthorized forwarding rules, and forced MFA compliance.

Continuous 24/7 scanning of dark web forums for compromised employee email passwords.

Monthly simulated phishing campaigns and automated security awareness video training.

Deployment and management of NGAV to actively block malware, ransomware, and fileless attacks.

Management of office firewalls (Zero Trust VLANs, VPNs) and Web Application Firewalls.

Secure, track, and manage company-owned and BYOD mobile devices with remote wipe capability.

Continuous network infrastructure monitoring, alerting, and escalation by our dedicated NOC team around the clock.

Scheduled maintenance windows, patch validation, device health checks, and performance tuning managed by certified NOC engineers.

Server management with SLA uptime guarantees. Full patching, monitoring, and optimization.

Proactive management of Azure, AWS, and Google Cloud environments with auto-scaling optimization.

Deployment and management of a Security Information and Event Management platform (Sentinel/Wazuh) with custom correlation rules.

Prioritized access to our security team for threat investigation, forensic analysis, and incident containment.

Curated threat intelligence and situational awareness alerts tailored to your industry and technology stack.

Automated, real-time compliance posture monitoring for frameworks including HIPAA, PCI-DSS, SOC2, ISO 27001, CMMC, and GDPR.

Creation, maintenance, and versioning of all required security policies, procedures, and evidence documentation for audit readiness.

Specific alignment with local data protection laws (Ley 172-13) and GDPR applicability for EU-facing clients.

Ongoing hosting, maintenance, and continuous learning integration for your autonomous AI agents.

Secure hosting behind our military-grade Web Application Firewalls, ensuring your customer data is never breached.

24/7 natural language call handling, appointment booking, and lead qualification.

Automated ticket resolution and knowledge base integration for instant user support.

Autonomous outbound lead generation, outreach, and sales follow-up engine.

Discovery & Architecture (SOW-based) for iOS, Android, and API integrations. SKU: WEB-MOB-P, WEB-API-P.

Professional custom email, scalable cloud storage, and collaborative apps via Google Workspace.

Enterprise-grade email, Office desktop apps, Intune device management, and advanced cloud security (Defender).

Ongoing management of the phone system, call recording, and mobile app integration.

Teams/Zoom Phone/RingCentral white-label, SIP trunking management, and contact center/IVR setup.